Tracking for test and preview emails

If you've completed setting up your campaign in Mergo and have sent a test email to ensure everything is working correctly, you might wonder why you can't find your campaign under the Campaign tracking option. This can be perplexing, especially if you've followed all the steps meticulously and encountered no errors during the process.

It's important to understand that Mergo does not enable tracking for test or preview emails. Tracking is only activated once you've actually sent the whole campaign. This design choice helps maintain the accuracy of your campaign's analytics by excluding test emails from your tracking data.

If you're unable to see your campaign in the tracking section, it's likely because the campaign has not been sent yet. Sending a test email does not count as sending the campaign itself. To start tracking your campaign, you need to officially send it to your recipients. Once the campaign is sent, you should be able to view it under the Campaign tracking option and monitor its performance.

Remember, sending a test email is a crucial step in ensuring your campaign's success, but it's just as important to officially launch your campaign to begin tracking its progress.