Viewing Sent Emails and Tracking Replies in Mergo

After sending out an email campaign with Mergo, you may wonder where to view the sent emails and how to keep track of the replies from your customers. Here's what you need to know:

• Sent Emails: The emails you send through Mergo are found in your Gmail's 'Sent Items' folder. It's just like when you send emails manually; therefore, you can view them in the same place as all other emails you've sent via Gmail.
• Replies: Any responses from your recipients will appear in your Gmail inbox, similar to replies to emails you send manually.
• Tracking Campaigns: If you have enabled tracking in Mergo, you can reopen the tool at any time to monitor who has opened, clicked, or responded to your email campaign.
• Important Note: If you open an email you sent with Mergo in Gmail, Mergo's tracking tool will mark it as 'opened'. To maintain accurate metrics, avoid opening your sent emails unless necessary.

By following these guidelines, you can effectively manage and track your email campaigns with Mergo, ensuring you stay on top of your customer interactions.