How to manage my subscription

Whether you have a Free or Premium subscription, you'll be able to check and manage your subscription within the Mergo user interface (UI). In this article, we'll teach you how to do just that and we'll also explain how a Mergo subscription is started. 

In this article

How do I get a Mergo subscription?

In this section, we'll explain the subscription process in detail. 

But first, let's discuss Mergo's two types of subscriptions: Free and Premium

1️⃣ All our users initially start with our Free subscription when they install Mergo for the first time.

  • If you're using a Personal Gmail account under our Free plan, you will be able to send *up to 500 emails free on your 1st campaign (bulk email sending), but only 30 emails free on your succeeding campaigns. 
  • But if you're using a Google Workspace (GSuite) account under our Free plan, you will be able to send *up to 2,000 emails free on your 1st campaign (bulk email sending), but only 30 emails free on your succeeding campaigns. Learn more about quotas

Note: This means that Mergo is offered free forever - until our users decide to purchase a subscription plan.

If you decide to purchase a Mergo subscription, we recommend choosing one of our Plans that suit your needs:

  • Gmail (Personal) - 500 emails daily
  • Workspace - 2,000 emails daily

2️⃣ Once a subscription purchase is made, your Mergo account is automatically transferred to our Premium tier.


How do I manage my subscription?

Once Mergo is open (in Gmail, Sheets, or Docs), click More actions > Manage subscription.

Depending on your subscription type, you'll be able to see subscription-related data and perform different actions to manage your subscription or license. Check the table below for details:

 

SUBSCRIPTION TYPE Mergo UI
Recurring (monthly or yearly) 

Contains: 
  • Subscription start date (Active since) 
  • Subscription end date (Next renewal) 
  • Cancel subscription button

Lifetime or one-time-only

Contains: 
  • Subscription start date (Active since) 
  • No end date (Next renewal) 
  • No Cancel subscription button

Domain

Contains: 
  • Subscription start date (Active since) 

📌 Depending on whether your subscription is for a Recurring or Lifetime plan (see first 2 items above), your UI may or may not contain:

  • End date (Next renewal) 
  • Cancel subscription button

Free

Contains: 


Legacy Team Plan   Deprecated  

If your subscription is still under our legacy Team Plan (subscription for 5, 10, 25, or more users), you (the primary account holder) can now add members

1

Once in the Manage subscription menu, you will see all your Team Plan subscriptions (with the most recent listed at the top).

Click the down-arrow button to display your current Team Plan members. 

2

Click ADD USERS to start adding members to your Team Plan. 

3

You can enter email addresses one by one or as comma-separated-values > click SAVE.

4

Afterward, your newly added members will now be displayed in your Team Plan list.

Note: If you need help adding members to your Team Plan, just email us at support@mergo.app.

Info: Mergo's Domain Plan is now being offered to replace the Legacy Team Plan.